We have come a long way since we started our humble beginnings of building our first prototype in my apartment. I remembered the days and nights we spent experimenting with various techniques and solutions to be able to deliver what we set forth to do. We got our first prototype done successfully which convinced us that we are able to proceed with a viable business. Followed by more sleepless nights, Version 1 of the Digital Conversation Management System made it to public view. This allowed us to obtain a lot of feedback and constructive criticisms from clients, we listened and with a lot of hard work from the team, we came up with Version 2.0 at the start of this year. But we didn’t stop there, again we listened and look at areas that we could evolve …..
Today I’m very proud of what we have achieved and very pleased to announce the release of Version 2.1 of the Digital Conversation Management System.
Some of the new features in this release include:
- Simplified chinese version.
- Enhancements made to the graphical interfaces.
- All charts are exportable to PDFs.
- All data grids are exportable to EXCEL.
- Buzz clusters are now color coded to reflect sentiments.
- Identified conversations can be tracked and displayed.
- Improved search functionalities.
- Ability to custom select channels for flexibility in analysis.
We sincerely hope these new features will delight our clients and as always we are constantly listening, so do let us know if you have any questions or suggestions on how we can help you further.
PS- To find out more about our Technology, please click here
Cheers!
Dr. Alvin Chan
Co-Founder and Vice President for R&D
Tags: Analysis, Corporate, DCMS, Social Media Monitoring
