Through an effective combination of proprietary state-of-the-art technology, proven processes and trained professionals, Brandtology provides timely business and brand online intelligence to our clients.

• Our Social Media Consultants work closely with each individual client to determine what needs to be monitored and how best to do it to meet the client’s listening objectives. For instance, clients might want to monitor mentions for their brand name, their product name and their competitors’ brand names.
• Our Digital Conversation Management System (DCMS) technology (fully developed in-house) then extracts the required data from influential online channels (such as blogs, forums, twitter). After extraction, it will process and categorise the customised data set and identify the sentiments of each comment/post in their native language (we currently support sentiment analysis in 12 different languages)
• After the automated processing, our trained Social Media Analysts (SMAs) rechecks each post/comment to ensure high relevancy and accuracy of the data, as well as train the system to process data more efficiently on behalf of the clients. Irrelevant data such as spam and ads are removed from the data set.
• Daily and monthly analytical reports comprising statistics, trends, indexes, and charts are then generated to provide significant insights into the data set.
• Clients may also access our online web portal anytime, anywhere via the Internet to view their latest business and brand online intelligence.

With our services, you can: