Besides delivering aggregated data across multiple sites in multiple languages within a single platform, Brandtology’s services are unique because we provide:

• Sentiments Analysis in Multiple Languages (not just in English)
  Our Digital Conversation Management System (DCMS) which is fully developed in-house utilizes proprietary technologies to identify the sentiments of each comment/post in their native language. We are currently able to analyse the sentiments of posts written in
  • English
  • Chinese(Traditional and Simplified)
  • Bahasa Melayu
  • Bahasa Indonesia
  • Tagalog Philippines
  • Japanese
  • Korean
  • Thai
  • Vietnamese
  • Spanish
  • Portuguese
  • French
  • German
• Accurate Sentiment Analysis ( without unacceptable margins of errors)
  Besides observing buzz, it’s important to understand the sentiments of these conversations because positive conversations are worth so much more compared to negative conversations. Automated sentiment analysis does not provide the full answer as there are complex variants in language due to:
  • sarcasm,
  • variations in local dialects
  • short hand styles of writing/ mispellings
  • acronyms

  Our Social Media Analysts are trained to recheck contents to ensure that the sentiment ratings of the data are close to 100% accuracy, such that your charts and trends are based on hard facts, not mere estimates.

• Relevant Data for your needs (without spam/ads/data you are not interested in)
  Our Social Media Analysts (SMAs) are well-trained professionals that recheck each post/comment to remove spam and irrelevant data on your behalf. Save thousands of precious man hours per year on manual monitoring and plowing through spam/irrelevant chatter
• Global data from multiple countries (within a single login)
  We provide both global and localized data within a single system such that insights can be drawn both locally and at a global level for strategic comparisons and analysis
• Daily and Monthly Analytical Reports (right to your inbox)
  Stay updated and tweak your campaigns/services/products according to genuine, near real time feedback. Instead of wasting precious man-hours going through copious amounts of irrelevant alerts every day, we send daily and monthly analytic reports summarizing important posts and sentiments directly to your inbox.